Frequently Asked Questions
Everything you need to know about your Fluxies experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain intimate items are final sale.
How do I find the right size?
Each product page includes a detailed size guide with measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Fluxies apparel?
To maintain the quality of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or fabric softeners.
Can I track my order?
Yes, once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.